Tenant Resources
Your go-to hub for everything related to your rental experience with RLK Realty Company LLC.
Find answers, forms, and helpful guides designed to make living in your new home simple and stress-free.
Maintenance Requests
Need something fixed?
Submit a maintenance request through our online form or by contacting your property manager directly.
We respond promptly to ensure your comfort and safety.
Tips Before You Submit:
Check if the issue is covered under your lease.
Include detailed photos or a clear description of the problem.
For emergencies (like no heat, major leaks, or safety hazards), call us immediately.
Emergency Line: (123) 456-7890
Maintenance Email: [email protected]
Lease & Payments
Keep your lease terms and payments simple and transparent.
Available Resources:
Lease renewal guidelines
Payment due dates and methods
Late fee policies
Move-out notice procedures
Online Payments: Pay rent securely through our tenant portal.
Utility Information
You'll need to provide proof of renter’s insurance before move-in. This helps protect your belongings and gives you added peace of mind.
Reading, PA:
Electric: Met-Ed
Gas: UGI Utilities
Water/Sewer: Reading Area Water Authority
New Philadelphia, PA:
Electric: PPL Electric
Gas: UGI Utilities
Water/Sewer: Borough of New Philadelphia
Need help setting up your accounts? Contact our team for assistance.
Renter’s Insurance
All tenants are required to carry renter’s insurance for added protection.
Why It Matters:
Covers your belongings in case of fire, theft, or damage
Provides liability protection
Often costs less than $20/month
Recommended Providers:
Lemonade
State Farm
Allstate
STILL NOT SURE?
Frequently Asked Questions
How do I submit a maintenance request?
Use our online form or email [email protected].
When is rent due?
Rent is due on the 1st of each month unless otherwise stated in your lease.
Can I have a pet?
Pet policies vary by property — check your lease or contact management for approval.
How do I renew my lease?
We’ll contact you 60 days before your lease ends to discuss renewal options.
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